Support Center

We're here to help you with any issues

Common Issues

Streaming Quality Problems

If you're experiencing buffering or low quality streaming, try these steps:

•Check your internet connection speed (we recommend at least 5 Mbps for HD)
•Close other applications that might be using bandwidth
•Try a different device or browser
•Restart your router

Account Access Issues

Having trouble accessing your account?

•Make sure you're using the correct email address
•Reset your password using the 'Forgot Password' option
•Clear your browser cache and cookies
•Try using incognito/private browsing mode

Billing Questions

For billing-related inquiries:

•Check your payment method details in Account Settings
•Verify that your payment method hasn't expired
•Review your billing history for any discrepancies
•Contact your bank if you see unauthorized charges

Support Options

Live Chat

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Email Support

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support@nexhaha.com

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